Contact us
Contact us

Electrify your journey.

Drivers 

 

 

Why use our charging points

simple

Simple

No need to sign up to membership cards or subscriptions. Simply plug-in, tap your card and charge.

reliable

Reliable

State-of-the-art charging points for a first-class experience. 24/7 customer service.

pound

Affordable

The most competitive rates for charging across our entire fast and rapid network.

How to use our charging equipment

Pull up

Find your nearest available charging point using the interactive map on our app or website.

Plug in

For a rapid charger use the cable provided and plug this into your car. For a fast charger connect your own cable into your car and into the charger. The chargers screen will notify you once it’s connected.

Tap Card

Tap your debit/credit card on the contactless reader to activate charger. The screen will confirm that your charge has started, along with the total kw’s being provided to your vehicle.

Finish

Once you have enough charge, tap your debit/credit card again to stop charge and unlock cable from your vehicle. Invoices can be downloaded from the app or by scanning the QR code on the charger screen.

Pricing

fast charger icon

Fast

AC tariff
£0.55 per kWh
7-22 kW

rapid charge icon

Rapid & ultra rapid

DC tariff
£0.69 per kWh
50-300kW

Earn as you charge

We believe that our valued customers should be rewarded for their loyalty, so for every 300kW purchased, we’ll gift you 50kWs of charge.

Contact us for more information.

Factors that affect your EV charging speed:

vehicle charging capabilities

Vehicle charging capabilities

Each EV has a different maximum charge speed based on its make and model. Check car manual for max charging speed.

batteries current state of charge

Current state of charge

If your battery is below 20% or above 80%, your vehicle will protect the battery by reducing the charging speed.

battery temperature

Battery temperature

A warm battery charges more efficiently. If your battery is cold, it will need to warm up before charging at optimal speed.

ambient temperature

Ambient temperature

Below 20°C: Charging may take longer as energy is used to heat the battery first.
Above 25°C: Charging may slow down as energy is redirected to cool the battery.

Prime Charge APP

In just a few taps…

  • Find nearby charging stations, with real-time availability status
  • Monitor charging progress and receive notifications
  • Pay for charging sessions
  • Generate VAT invoices
  • Chat with our dedicated 24/7 support team
Prime Charge App

FAQS

What is the difference between AC and DC?

AC is a considered a ‘fast’ charger which can be from 7.4kW to 49kW. This takes considerably longer to charge a car in comparison to a DC which is 50kW and above.

Can I pay via contactless?
Yes, all of our chargers have contactless card readers – no need to RFID cards.
What if a charger isn't working?
Please contact our 24hr helpline …..
How much is it to charge?
0.55p per kWh for our 7-22kw chargers and 0.65p per kWh for our 50 – 150kw chargers.
Where can I find my invoices?
Sign up for a Prime Charge account and download our app to receive digital reciepts or request at info@prime-charge.co.uk stating date, time, site and cost.